Trip to Singapore started badly

We had too much luggage to carry around and at the same time help Hazel.

We requested a wheelchair in the car park which never arrived despite many calls back. To make matter worse in the airport the same thing took place no wheelchair showed up despite the airlines calling them.

Finally I had to go and complain directly to the manager in charge upstairs who promptly corrected the situation and came along to help us carry our luggage.